Terms of Web Site Use and Disclaimer

 By visiting the A1 GEARS website, you accept, and agree to, the content of these Terms and Conditions. We reserve the right to change the Terms and Conditions at any time and it is your responsibility to check regularly before ordering. This does not affect your legal rights. If you do not agree to these terms you may not use this site. These Terms (and the provision of goods and services by us) are governed by and to be interpreted in accordance with New Zealand/Australian law.

Terms of Service

By placing an order via our website (www.a1gears.co.nz), you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or unavoidable causality for which we will not be responsible.

When placing an order you undertake that all details you provide to us are true and accurate

You are an authorized user of the credit or debit card, or bank account used to place your order.  All prices advertised are subject to such changes.

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. 

A1 GEARS retains the right to accept or reject this offer before processing the order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us, the prices have been verified, and the order has been processed and dispatched. A second email will be sent confirming these arrangements.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. All the prices are inclusive of GST. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Amount’.

The website may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fulfil any orders that you may place based on information on the website that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

Pre Orders

Accepted Pre-Orders where payment has been received are binding. At A1 GEARS, we immediately transfer said funds to our supplier to ensure and secure pre-ordered goods. In the case of the customer requesting to cancel the pre-order, a 20% cancellation fee will be held of the good’s price (Shipping costs excl.). All transaction fees that may have applied are non-refundable.

Cancellation and Returns

Returns are accepted within 14 days pursuant to the following conditions:

  • Item must be in new condition with original packaging.
  • You must have a sales receipt.
  • Refund method is left to our discretion (bank transfer or store credit).
  • Special order items are subject to up to a 50% restocking fee.
  • Bicycles are subject to up to a 20% restocking fee.
  • All or part of the restocking fee may be waived if you elect to take a store credit instead of a refund.
  • Payments made via PayPal are subject to a 3,9% transaction fee, which in case of a refund will not be refunded. To avoid this, we suggest using alternative payment methods.

Returns are NOT accepted on the following items:

  • Items that show wear or abuse.
  • Clothing with tags removed including gloves, hats, shirts, etc.
  • Used parts, closeout items, as well as ex-display models.
  • Any employee of A1 GEARS can refuse a return at their discretion until manager approval is obtained.

These limitations do not apply to defective items or items eligible for warranty. All warranties are pursuant to the respective manufacturer’s policies.

Fair Purchase Policy

At A1 GEARS, we buy from our suppliers with an agreement to sell to our private customers. It is not in our business model to sell items in bulk quantities to other retailers or bicycle manufacturers. We reserve the right to refuse or cancel any orders which we suspect are beyond the requirements for an individual or club arrangement. If you have any questions on this matter, or wish to consult us before making a large purchase, please contact us using following tab contact us

Privacy, Copyright and Disclaimer

We will never sell or pass on your name and address to any other organization without your consent. Your details are confidential and you will never receive unsolicited mail as a result of ordering from A1 GEARS.

Our store maintains a strict privacy policy in full accordance with the Data Protection Act.

We expect you to maintain the confidentiality of your username and password for your A1 GEARS account.

All content included in this site, text and graphics (including copyright), is owned and controlled by A1 Gears In accessing the A1 Gears web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these A1 Gears pages for any other purpose whatsoever, in any medium, without the prior written permission of A1 Gears.

Copyright

Unless otherwise stated, all rights, including copyright, in the content of A1 GEARS web pages are owned and controlled for these purposes by A1 GEARS

In accessing A1 GEARS web pages, you agree that you may only download the content for your own individual and non-commercial use.

You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these A1 GEARS pages for any other purpose whatsoever, in any medium, without the prior written permission of A1 GEARS.